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Case 1: Walmart: The Main Street Merchant of Doom
Submit
your responses to the following case in a Word document. Be sure to
follow APA 7th guidelines. Please answer the questions completely.
**All cases can be found at the end of the textbook**
Please answer the following questions:
1. What are the major issues in this case? What does Walmart’s experience tell you about the business and society relationship?
2.
Assess Walmart’s corporate social responsibility using the four-part
CSR model. For example, is Walmart socially responsible even though it
has had a devastating impact on many small merchants?
3.
What about Walmart’s impact on communities in terms of sprawl, traffic
congestion, and impact on the environment’s appearance? What
responsibility, if any, does the company have to the communities it
enters?
4.
Sam Walton has been called a motivational genius. After reading this
case, and with what you have observed at your local Walmart store, do
you think the associates still feel his motivational genius? What is the
“Walmart Way”? How would you characterize the store’s culture now that
Sam is no longer visiting the stores?
5.
Walmart was an early leader in the area of corporate social
responsibility. Is the company’s detrimental impact on merchants offset
by the benefits of its recent corporate citizenship and sustainability
initiatives?
6.
Walmart continues to resist its expansion into New England and some
parts of the United States. What are the true goals of the opponents of
Walmart? Include a consideration of the following: (a) stopping
Walmart’s expansion, (b) preserving the status quo (e.g., downtown
community and social fabric), (c) developing a cause that will pay their
bills, (d) fighting for an ideology, or (e) something else. What should
Walmart do when it encounters resistance?
7.
With Walmart now having to close stores due to the economy and/or
competition, does it have any social responsibilities to the communities
it is leaving? If so, what would those responsibilities be?
8.
When you are the largest company globally, how do you protect yourself
against the kind of criticism Walmart has received? Does it seem that no
matter how hard you try, it is difficult to make things better?
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