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Waiting Lines Many businesses utilize waiting lines to manage customer service. For example, banks, amusement parks, supermarket checkouts, fast food restaurants, call centers, check-in counters at airports, emergency departments of hospitals, and so many more. In the course of your week, consider an experience you had that led to a temporary demand for service that exceeded capacity, for example, variation in service duration or arrival rates, which led to a waiting line. Select a real-world business scenario (e.g., a retail store, a restaurant, a healthcare facility) where waiting lines are common. Address the following requirements: 1. Describe the typical waiting line challenges faced by this type of business. 2. What are the key factors that contribute to waiting lines in the selected business scenario? 3. How can the business minimize waiting times while keeping costs low? • Directions: Do not address the questions using a question-and-answer format. Add headlines to the main topics. • Discuss the concepts, principles, and theories from your textbook. Cite your textbooks and cite any other sources if appropriate. My textbook Operations Management fourteenth edition by William J.Stevenson• initial post should address all components of the question with 900-1000 words without reference or cover pages • reference should be APA style 7th edition • Write between 7-10 references including my textbook • Free of plagiarism and AI Content Use in text citation
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