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This course is: management information systems (MIS)
1. Language: easy, direct, simple, and smooth.
2. Sources: only open sources with links. Also they need to be recent meaning not over 5 years from now.
3. My part: so this is a group work and I’m only doing slides 1 and 2. We have already agreed on what to include so please stick to what’ve been highlighted below (see slide 1 and slide 2):
Slide 1: Introduction
• Content:
o Brief overview of TechCo (industry, size, and operations).
o Initial challenges: Legacy systems, competition, and customer dissatisfaction.
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Slide 2: Why TechCo Pursued Digital Transformation
• Content:
o Growing competition from global players.
o Inefficiencies in operations due to legacy systems.
o Rising customer dissatisfaction due to delays.
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Slide 3: Technologies Adopted
• Content: Brief descriiptions of each technology:
o ERP system: Department integration.
o IoT-enabled machinery: Real-time production monitoring.
o CRM platform: Enhanced customer engagement.
o Data analytics: Predictive maintenance.
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Slide 4: Outcomes of the Transformation
• Content:
o 30% reduction in delivery times.
o 25% improvement in production efficiency.
o 40% increase in customer satisfaction.
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Slide 5: Challenges Faced
• Content:
o Steep learning curve for employees.
o Resistance to data-driven decision-making.
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Slide 6: Steps to Overcome Challenges
• Content:
o Comprehensive training programs.
o Change management initiatives.
o Encouraging cross-departmental collaboration.
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Slide 7: Risks Associated with Digital Transformation
• Content:
o Employee resistance to change.
o High implementation costs.
o Downtime during the transition phase.
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Slide 8: Measuring Success
• Content:
o Operational metrics: Delivery times and production efficiency.
o Customer feedback: Satisfaction surveys and CRM data.
o Business performance: Market competitiveness and cost savings.
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Slide 9: Conclusion
• Content:
o Summary of lessons learned
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