80% cited online reviews while 20 percent stated the social media platform as their sources of information. The results were presented in the table below.

Table 10: Information about online victims of banking fraud.

Please tick Yes or No or Prefer not to say If
Yes No Prefer not to say
You have been a victim of online fraud 50 42 8
You know Someone who been a victim of online fraud 68 25 6
You did hear about people who have been victims of online fraud from any media 74 20 6
You have heard from other sources (Please specify) 16 80 4
Average 52.00 41.75 6.00
Sd 26.08 27.18 1.63

Bank Services used to Control Online Fraud

Banks are the major stakeholders in the online money transfer sector. Different banks offer different services to respond to customers problems and experiences. The question was framed to investigate the awareness of respondents about control measures that the bank has established to control online banking fraud. Approximately 60.33% are strongly aware of the services

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16% of the total respondents cited other sources of victimization. Of this group

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