Category: Business and Management : Hospitality

Please click the link The Development of Responses to Social Media.pdf Download The Development of Responses to Social Media.pdf to download the case and answer the following 3 questions: How do you let others know when you have had a good or bad service experience? Why do you think consumers think websites, like TripAdvisor®, are important? What impact could responses…

Please click the link Customer Engagement 2014-1.pdf Download Customer Engagement 2014-1.pdfto download the study. This study includes 2 reports: 1. Restaurant Report (Page 6) 2. Lodging Report (Page 15) – Please read the Introduction section on Page 4. – Select one of the reports (Restaurant Report or Lodging Report) and write a one page summary (double space)…

After reading Chapter-11, please answer the following questions:  When constructing a digital marketing plan, what resources should be considered and why? What are the key factors involved in creating a social media campaign and why are these important? A step-by-step guide to structuring a digital marketing plan in 2020 (wearemarketing.com) Read Chapter-11 before you start…

Since the final project due is two weeks away and it is time for you to review your work so far and start finalizing the project. If you are working in a team, only one submission is required.  Please indicate all team member’s names at the beginning of the progress report. ☛  Submit a brief summary of progress reports…

Service Issue: Enhancing Customer Experience Through Personalized Service Project Objective: To improve guest satisfaction and loyalty by implementing personalized service strategies in a hotel setting, aiming to increase overall guest satisfaction scores by 15% within six months. Introduce the topic and its background: What it is and more importantly why it matters? ( 1-2 paragraphs) Discuss…

Service Issue: Enhancing Customer Experience Through Personalized Service Project Objective: To improve guest satisfaction and loyalty by implementing personalized service strategies in a hotel setting, aiming to increase overall guest satisfaction scores by 15% within six months. Introduce the topic and its background: What it is and more importantly why it matters? ( 1-2 paragraphs) Discuss…

Please click the link to Case Study (Social Media).pdf Download Case Study (Social Media).pdfdownload the case study and answer the questions at the end. – Read Chapter-5 before you start your assignment.  – Your answers for each questions MUST be minimum 150 words. – You MUST submit your answers through Webcourses. – Any assignment submitted to my e-mail WILL NOT…

Please click the link to Case Study (Social Media).pdf Download Case Study (Social Media).pdfdownload the case study and answer the questions at the end. – Read Chapter-5 before you start your assignment.  – Your answers for each questions MUST be minimum 150 words. – You MUST submit your answers through Webcourses. – Any assignment submitted to my e-mail WILL NOT…

Please click the link Assignment -1 (Discussion Questions ) to download the assignment and answer the questions. Please remember that event though reading Chapter-1 will help you to answer the questions, you can answers the questions based on your personal opinion and/or based on your background, and from your research as well. Your answers for each questions…

Please click the link Assignment- 2 (Case Study- 10 Points).pdf to download the short case study and answer the questions at the end. – There are four questions and each question is worth 2.5 points. – Your answers for each questions MUST be minimum 150 words. Even though the chapters are related to the case study questions, you…